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I brought in my car to repair a broken side mirror. At the time, this was the only visible problem and everything else was working. While fixing my mirror, they apparently discovered that the driver’s window had stopped working and was stuck in the down position. The window had worked the day that I dropped the car off, so this seemed like a weird coincidence, but I needed it fixed and so agreed to the $3,000 quote on top of what I had already paid for the mirror. Three weeks passed, and they contacted me to tell me that they had fixed my window, but the sunroof was now stuck open, and would cost another $1K to fix. I paid for the repair, given that I can’t have a sunroof stuck open in my car, but I’m pretty baffled as to why they even opened the sunroof, given that it was never flagged on their diagnostic tests, or how two things that were working normally prior to me bringing the car in both suddenly stopped working. When I asked them why the sunroof was opened to begin with, they couldn’t even offer a clear explanation. When I picked up my car after a month, I realized that they had left zero gas in my tank and the warning light was flashing. After charging over $4,000 in repairs and taking over a month to repair my car, they could have at least left some gas in it so I wasn’t left scrambling frantically trying to get gas before my car stopped. Hugely disappointing experience overall.