Brooklyn Auto Repair

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5

I just brought my 11 year old car to them for repairs. They did a diagnostic and sent it to me. The explanation of which repairs were needed was accompanied by videos explaining each repair and a photo of the damage that they say exists. So they back up each thing they say needs repairing with photographic proof and an explanatory video. And if that weren't enough, one of the guys spent about half an hour on the phone further addressing my concerns and explaining things to me, so very patiently. My car will last forever with their care. They are really great. I trust them.

5

I have a used VW 2011 Tiguan. I had been using my VW Dealership for mechanical needs. Probably nothing wrong with them but assembly line approach, in and out, pay us and next. Explanations are.....this needs to be fixed and this is how much it costs. Period. At MINHS you get a multi point inspection of your vehicle with photographs and detailed technical advice and suggestions from their technicians from Day 1 for free. They save this information and you review it with the tech when you decide what you need done. I don't bring my car in when something is wrong, I bring it in for routine maintenance and then assess what the car needs. All of these assesments are saved with your car profile. So you dont have to remember what needs to get done. Brakes? Maybe 6 months to 1 year? Coolant..do it in 3 months. Etc.etc. You map out want needs to get done now and what can wait. That's what I want from a mechanic. No BS. Its a long term relationship with honesty. They aren't cheap, they are fair. You will save money in the long run. Make appointments online. Receive text updates on your vehicle as well as inspection with photographs via text. If your serious about your car bring it to these guys.

5

Really great place. They fixed my 2008 Mini Cooper last year for just $10. It was a sensor in the front brakes. I took it first to another place in brooklyn and they wanted to charge me $2300.00 and make up something lies about bad parts in my steering system. And it is now 8 months later and 5000 miles later and my car is still perfect. Very clear and nice place. They had a lot of BMW, Porche and Benzes there. Good honesty people

5

Very professional staff, I feel confident when I was there. They are really helpful. Also technician James assigned for my inspection also helpful, professional and explaining everything very clear. Really happy to find them for my car.

5

I have been having a lot of issues with different mechanics because I live in Staten Island I dealt with “my mechanic” I dealt with a couple of others and they seem to never be able to fix my car the way it needs to be. I am a female and I feel like I get pushed around a lot when it comes to my vehicle. So I did my search online and was looking for a better mechanic. I found this shop and it has literally been a lifesaver. I have a Audi A4. And it went for me thinking I was going to get rid of the car.......To finding out just with some general maintenance being done the car will be able to last. I love this shop and The people are professional and know what they are doing.

5

Very professional staff, I feel confident when I was there. They are really helpful. Also technician James assigned for my inspection also helpful, professional and explaining everything very clear. Really happy to find them for my car.

3

5

Been coming to Minh's since 2011 and we are extremely grateful we found them. Honest, extremely thorough and competent. Best mechanics hands down. Customer service is top notch. Highest recommend ever!!!!!!

5

Ladies go here! These guys are respectful and helpful, not condescending and bullish. I dealt primarily with Anthony but everyone in the shop is super helpful and knowledgeable. They even held my car for a couple extra days after the city got nailed with a blizzard. I'll be back.

5

The shop is as spotless as possibly can be, and the workers are both knowledgeable and efficient. They take photos of the parts of your car that they work on so they could explain to you later what they saw and have done. You would feel as comfortable entrusting them your car as your dealership, except they are better located. The price is on par with dealership - it was $50 to change oil on my 14 yr old car - definitely not the cheapest around. They are super busy, and getting an appointment could be a challenge. Because of where they are, and because they are so busy, before and after they work on your car, they will park it in the street in the neighborhood.

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