Brooklyn Auto Repair

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3

5

I stupidly put engine oil into the engine coolant compartment of our 2014 Audi Q5. After taking it to the Audi Brooklyn service center, where they are also very efficient, professional and do a fantastically thorough, I was landed with rather a hefty cost to remedy the situation - likely a fair one. I wanted to get another cost just for good reference and located MINHS online. I called and spoke with James, about ten minutes before closing. He dealt with my inquiry thoroughly, patiently, and gave me a fully justified cost estimate and thoroughly and booked an appointment. Once I dropped it off at their clean and professional shop, got setup in about ten minutes, again all very professional. No sense at all that you are being dealt with completely honesty. A few days later James provided a clear, in-layman's-terms diagnosis and final cost estimate, which ended up being 2/3rds of what I was quoted for the same work down the road. They not only took care of the issue, they gave the car a great clean and an inspection highlighting potential near future issues to keep in mind. I am happy with Audi Service center, but the cost is noticeably higher. I could not be happier with the service of MINHS and James and will 100% be a return customer.

5

I stupidly put engine oil into the engine coolant compartment of our 2014 Audi Q5. After taking it to the Audi Brooklyn service center, where they are also very efficient, professional and do a fantastically thorough, I was landed with rather a hefty cost to remedy the situation - likely a fair one. I wanted to get another cost just for good reference and located MINHS online. I called and spoke with James, about ten minutes before closing. He dealt with my inquiry thoroughly...

4

I will stand by the quality of their work. If you are a form believer of you get what you pay for this is the place for you. Everyone is professional and friendly. They will take the time to walk you through all the work that may need to be done or that you may want to consider and there is no pressure to go through and they will indicate if something is truly urgent. They take cars old and new. They are really expensive compared to others in the area. You get text notifications as reminders and you get electronic reports you can access through your phone. Convenient.

5

5

As a woman, I was nervous about getting over-charged or over sold on repairs. MINHS Automotive staff members were all professional, honest (yes - honest) and provided me with all of the information I needed to make a decision on what needed to be done. My lead mechanic was Anthony and he answered every question I had and was really great in his communication with me over the phone and in person. Overall - I was very happy with the quality of the work done on my 2003 Mercedes ML350. Keep up the good work guys! I'll be back.

5

5

I brought my Mini convertible over there. Great service, super friendly and helpful. We found them to be honest and reliable. They broke things down for us and told it to us straight. It's tough to find a good mechanic in NYC. Our mechanic was Nick. He's a Great guy. We already have a plan to go back to them for small maintain & etc. I can highly recommend them, if you love your car, this is the right place to go & This comes from a German (& we know our cars) .

5

Great service, friendly and knowledgeable technicians. Also very quick turnaround! I brought in my car for routine maintenance and their prices were much more reasonable than the dealership. I've used them a few times now and they've been great each time.

5

Minhs provided me with professional and courteous service. My 2003 BMW runs like I just bought it yesterday. The best service in town.

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