Brooklyn Auto Repair

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5

Was on my way to the gym and decided to check this place out since I saw they had an APR logo. Audi Brooklyn quoted me 700 for a service. I got the service and a stage 1. Definitely not for 7 hundred including the service but customer service was great. Way more personable than the dealer being that most dealers are designed to overcharge their customers.

5

So I've got this mini Cooper convertible. Her name's Morgan. She's like a little puppy that (sometimes) growls at other cars, while scampering through traffic. I got her new in '09- never did anything major, never needed to. So I decided I wanted to have a good once over done. There's nothing specifically wrong, but she is 7 years old. That's like 62 in car years or something. So I drop my baby off one day. By the end of the day, I had an email with diagnostic info, including pictures, and recommendations for things that might need fixing. James- the supervisor I've between chatting with during all this; calls me up and goes over the whole report. Line by line. As well as highlighting what needed immediate attention, versus preventative stuff. Seriously thorough. So we do a bunch of stuff. Immediate and preventative. All of it took a solid work week. I pick her up, she's driving great. I don't drive often, so a week later I noticed a sputter that wasn't going away. So I bring Morgan back in and we find out there's a cylinder misfire, because one of my ignition coils gave out. It wasn't something that came up the first time. Just coincidental wear and tear on 7 year old coils. Again- pictures, thorough conversations, and it only took a few hours to fix. Still they kept Morgan overnight to check some things out, just to be safe. I've got my baby back, and she drives like new. It's bananas how much better. Antonio Bananas, yo. More than that- I've got an idea of what things are wearing down, and what to pay attention to over the next few months. These guys took all of the hassle, and the confusing unknowns- out of what is usually a very confusing and annoying process. Now Morgan and I are gonna go find some winding mountain roads to growl at. A well deserved five stars for these dudes.

5

1st time customer and I was NOT disappointed. James was my advisor and was thorough, knowledgeable and patient explaining the issues with my vehicle. He also kept me up to date on the progress from start to finish including when the car was being washed!!! That's unheard of in this day and time and I must say it's AWESOME!!! My only qualm... not knowing about this place earlier

5

I will just give you my latest service story - driving on the Belt, my engine blew a hole (yes a literal hole) and it was a nightmare. I eventually got the car towed to MINHS and Nick did a tremendous job to get my entire engine replaced among other repairs and had my car back up and running better than ever. He dealt with the warranty company himself and kept me updated the whole way through. I really thought it was over for my car because the repair would be so expensive but MINHS got it back to life for me. I am a daily driver, also from the neighborhood, who has been going to MINHS since my first car. I'll get to the point about this shop after going to many of the shops in the surrounding area. They work with both high end cars and your average city vehicle as well. They are a bit pricier than others in the area but this is due to them using quality original parts vs b/s aftermarket stuff that might not last, and they provide a warranty on their services which is great. This is one of the more professional shops I've been to. They have a process to their work and they explain to you in detail what needs to be done and what can wait. I've been helped by Tam and Nick on many occasions and every single time they have provided consistent quality of service and professionalism. If you care about what's being done to your car and want to have a peace of mind, check them out.

5

Amazing service, extremely knowledgeable very professional, helpful and honest. I have taken my Audi S8 to them after dealing with an Audi dealership who had no idea how to fix my vehicle which they make! I took it here and they have found the issues and have help me fix them problems after great Communication between me and them I highly recommend this shop to everyone especially people how have high end German vehicles.

5

This is my first time at MINHS. I bought an used BMW 3 Series. The first good thing I noticed about them is how clean and arranged their shop is compared to the couple of others I have tried before. The other services I used, felt all the time I got overcharged. Then I found MINHS from the internet! I only wish I had found them earlier or at least gone to them for a checkup before buying it! I definitely trust them. Amazing service, extremely knowledgeable, very professional, helpful and honest. MINHS workers (James took care of my car this time) know their job, they're reliable and patient to explain what needs to be done right away and what should be kept an eye on. They keep your car healthy and drivable. unlike with other shops, I did not feel they are trying to rip me off at every chance possible! I recommend MINHS to all who a need a car mechanic.

5

Great service! Got my emissions inspection done in under 10 mins and a carwash certificate for a place down the street! Will go again.

5

Just very thorough and professional. Very IT friendly. And they meet deadlines.

5

So I've got this mini Cooper convertible. Her name's Morgan. She's like a little puppy that (sometimes) growls at other cars, while scampering through traffic. I got her new in '09- never did anything major, never needed to. So I decided I wanted to have a good once over done. There's nothing specifically wrong, but she is 7 years old. That's like 62 in car years or something. So I drop my baby off one day. By the end of the day, I had an email with diagnostic info, including pictures, and recommendations for things that might need fixing. James- the supervisor I've between chatting with during all this; calls me up and goes over the whole report. Line by line. As well as highlighting what needed immediate attention, versus preventative stuff. Seriously thorough. So we do a bunch of stuff. Immediate and preventative. All of it took a solid work week. I pick her up, she's driving great. I don't drive often, so a week later I noticed a sputter that wasn't going away. So I bring Morgan back in and we find out there's a cylinder misfire, because one of my ignition coils gave out. It wasn't something that came up the first time. Just coincidental wear and tear on 7 year old coils. Again- pictures, thorough conversations, and it only took a few hours to fix. Still they kept Morgan overnight to check some things out, just to be safe. I've got my baby back, and she drives like new. It's bananas how much better. Antonio Bananas, yo. More than that- I've got an idea of what things are wearing down, and what to pay attention to over the next few months. These guys took all of the hassle, and the confusing unknowns- out of what is usually a very confusing and annoying process. Now Morgan and I are gonna go find some winding mountain roads to growl at. A well deserved five stars for these dudes.

5

Stopped in here today for an oil change and courtesy check on my Honda Accord, James was very helpful and took the time to go over what I needed in the near future and provided a link to the inspection results that I could access online. I liked the personalized service these guys seem to give everyone, far better than the dealers. Their estimates were also quite reasonable. I'm going back soon for all the things they noted, a good indy mechanic is hard to find - try these guys out, you won't be sorry.

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