Brooklyn Auto Repair

They are never condescending. That's important to a non-mechanical, but not stupid middle aged woman like me! They always explain clearly. Several times they took care of the things for which the dealer was charging twice their price. Twice, when they couldn't fit me in, they called a nearby shop and helped me get in there! It was like the scene in "Miracle on 34th Street," when the real Santa sent a customer to another store! Seriously, they've done me several solids by fitting me in or charging me very competitively.

MINH'S is first rate! My experience with them has been unprecedented. A few months back I took my Bug to the volkswagen dealership in bay ridge to get my driver's side car window motor replaced and an oil change. They call me the next day with an estimate and they tell me I need a whole new transmission in addition to a slew of other very costly repairs. Making an estimate I thought would be around $500, to $3000! I needed a second opinion because the dealership was clearly trying to extort me which is when I went online and read all the great reviews of MINH'S and gave them a call. I was initially looking for a mechanic that could beat the price of the repairs volkswagen said I needed. But long story short, my main man Vinny said he couldn't find any evidence of my transmission going, other than spilled oil on the outside of the engine. Once it was clean, there still was no evidence of my transmission dying. That alone saved me over $1000!! That ordeal is enough for MINH'S to have won my patronage for life, but they are great about communicating the details of the repairs they find that need to be done immediately and what can wait. Which is sincerely appreciated for someone like me on a budget. They also send detailed email estimates including photos, and if you don't respond to the email by a certain time, they give you a call. As I said, they are first rate!

Long overdue review here. So I was having a bad month with my 535xi and after checking reviews I came here. The guys know their stuff here. I would've given 5 stars but the second time I had my water pump replaced I got my car back smelling like someone was smoking in it. Let me rephrase I know someone was smoking in it because I found their lighter in the tray. Other than that they are a bit pricey but you get 3 year/36k warranty for the service so not a bad deal

Took my car in awhile ago for thrust arm replacement and it was done extremely fast (same day)

Brought my 2011 BMW here with a multitude of problems after having received a quote and a questionable diagnostic from the BMW of Manhattan service center. Nick was so super helpful and cool and straightforward. The diagnostic report he ran was better than anything I'd ever received from BMW. He was honest and transparent in what the car needed vs what was suggested. Pricing was a third of what I was quoted at BMW. Service was fast and spot on. Thank you. This will be my go-to spot from now on.

MINHS has been taking care of my vehicles for more than ten years now and I can't imagine going anywhere else. The staff is friendly and personable (they greet me by name) and their customer service is outstanding. Here’s an example: a couple of times, when they discovered damage that needed repairing, they sent me a PDF report detailing each issue with photos of the damage, cost estimates and their recommendations as to which repairs should be prioritized in case cost was an issue. No pressure to make expensive repairs – if the repair isn't urgent, they say so. When was the last time you had a mechanic that did that? I highly recommend the guys at MINHS!

After 5 years of having my car serviced at MINHS, I feel I should warn anyone who is thinking of taking their car to MINHS: you will be spoiled forever. For example: I've never had a mechanic send me a PDF report detailing their inspection of my car, complete with photos of the damage, leaks and other problems they discovered. They are honest, friendly and do great work fast.

We couldn't have had a better experience at MINHS Automotive. We called them after receiving an outrageously expensive estimate from Audi Manhattan for replacing the battery ($570 = $230 battery + $340 labor) and repairing a faulty door lock ($600 = $100 cables + $500 labor, in addition to $200 for diagnosing the bowden cable to be faulty, allegedly). MINHS greeted us politely, offered expert advice, then gave us an estimate of $360 ($265 Audi OEM battery + $100 labor) for the battery replacement and $109 for diagnosing the door issue. For that price, they removed the door panel, inspected the bowden cable, found it to be working fine, then ran a fault trace on the central lock system to determine that the door lock actuator was faulty. Their estimate for the door lock replacement was $520 ($310 part, $210 labor). Needless to say, it was frustrating to find out that Audi Manhattan had misdiagnosed the true cause of the faulty door lock (and charged $200 for nothing), and provided a grossly wrong estimate ($100 cables vs $310 door lock) on the back of their misdiagnosis. We were ever more glad that we had pulled the car from their garage and given our business to MINHS instead! As a courtesy, MINHS actually put the door back together at no extra cost so we could use our car over the weekend while they ordered the replacement door lock. The installation of the new door lock went smoothly, and everything works great now. They even called a couple of days later to make sure we were completely satisfied. For Audi owners, this really is the place to go: MINHS are equipped with dealer tools, use only Audi OEM parts, and you spend about half the price of the dealer and actually get your problems taken care of. Highly recommended!

5 stars. We strongly recommend Minh's Automotive. We've been taking our car to Minh's Automotive for a long time now. After years of hit or miss work with NY mechanics, we are grateful to have discovered Minh's. They bring the same level of excellence and care to our late model, family car that they do to high end, luxury vehicles. From repair work to oil changes to tune ups, they have always taken great care of our vehicles. Finding parts for our current car is difficult and Nick and Vinnie have always been able to locate whatever is needed and install it at a fair price and usually faster than they estimate. They always take the time to explain in detail what is needed, giving a printout of the estimate with photos of the areas and parts to be worked on. The mechanics at Minh's are talented, efficient, and offer superior customer service. (And on top of that, the garage is always impressively clean!)

The technicians that worked on my car were total professionals ,they took the time and patience to do the job right , when you have a special car you need the right people to work on it, I recommend MINHS for Porsche repairs.