Brooklyn Auto Repair

Just very thorough and professional. Very IT friendly. And they meet deadlines.

So I've got this mini Cooper convertible. Her name's Morgan. She's like a little puppy that (sometimes) growls at other cars, while scampering through traffic. I got her new in '09- never did anything major, never needed to. So I decided I wanted to have a good once over done. There's nothing specifically wrong, but she is 7 years old. That's like 62 in car years or something. So I drop my baby off one day. By the end of the day, I had an email with diagnostic info, including pictures, and recommendations for things that might need fixing. James- the supervisor I've between chatting with during all this; calls me up and goes over the whole report. Line by line. As well as highlighting what needed immediate attention, versus preventative stuff. Seriously thorough. So we do a bunch of stuff. Immediate and preventative. All of it took a solid work week. I pick her up, she's driving great. I don't drive often, so a week later I noticed a sputter that wasn't going away. So I bring Morgan back in and we find out there's a cylinder misfire, because one of my ignition coils gave out. It wasn't something that came up the first time. Just coincidental wear and tear on 7 year old coils. Again- pictures, thorough conversations, and it only took a few hours to fix. Still they kept Morgan overnight to check some things out, just to be safe. I've got my baby back, and she drives like new. It's bananas how much better. Antonio Bananas, yo. More than that- I've got an idea of what things are wearing down, and what to pay attention to over the next few months. These guys took all of the hassle, and the confusing unknowns- out of what is usually a very confusing and annoying process. Now Morgan and I are gonna go find some winding mountain roads to growl at. A well deserved five stars for these dudes.

Stopped in here today for an oil change and courtesy check on my Honda Accord, James was very helpful and took the time to go over what I needed in the near future and provided a link to the inspection results that I could access online. I liked the personalized service these guys seem to give everyone, far better than the dealers. Their estimates were also quite reasonable. I'm going back soon for all the things they noted, a good indy mechanic is hard to find - try these guys out, you won't be sorry.

Excellent service. They are clear about what needs to be done, they do it well, and on time. I also appreciate their transparency. They show me what and why parts of the car need to be repaired. Highly recommend them.

I heeded the great reviews and took in my simi-newly purchased 12 year old VW for an overall check up. They looked it over thoroughly and presented me with a comprehensive report that was easy for me to understand. After speaking with the shop foreman for over an hour about my concerns, we agreed on work to be done that was necessary and to pause on a few items for future work. It's an important gesture in an otherwise untrustworthy vocation. A problem occurred a few days later while driving upstate. I called and immediately they responded with a solution that worked for everybody. The problem was fixed, you could say almost before the problem occurred. I actually can't express enough how unbelievably personal, professional and upstanding this business operates at. One can only guess anything other than a positive experience at Minhs would have the bar raised so high, it would be out of sight for your average citizen in NYC.

The stars say it all. As good as it gets. They are knowledgeable, efficient, HONEST and care about their customers. Rare commodities in any industry especially automotive repair. The reservation process was easy and reliable, the service was top shelf, communication was excellent. No surprises. In a day when even new purchases come in broken and dented, my car was returned cleaner than I left it. From a cost standpoint, there is NO REASON to visit the dealer who always did their best to pad the repair list...perfect on all counts and I have become a MINHS evangelist. Did I mention they are all nice guys and a pleasure to deal with !

I've been a customer of MINHS for over four years for my 2004 Audi Allroad and 2007 BMW 328xi wagon. These guys are top-notch and better than the dealer. They've taken care of everything from programming TPMS sensors to changing my water pump and thermostat. They use all genuine OEM parts and warranty the parts. MINHS is not your corner mechanic and prices are accordingly, but to get what you pay for in terms of quality of work, promptness of service, and delivering when promised. Still, they are much cheaper than the dealer and I'd trust their diagnosis of a problem over the dealer any day because many deal mechanics are straight out of auto tech school and the guys at MINHS have years of professional experience. If you need something simple done like mounting tires or changing brake rotors, go to your neighborhood mechanic, but for anything under the hood, make the trip to MINHS.

I have been using MINHS services for the past year for my old MB, which was the first car I had bought from a car dealer whom I thought could be trusted, but who turned out to be a big rascal! I had used a few other services for couple of times and felt all the time I got overcharged or the "fixed" problems came back a week later. Then I found MINHS from the internet! I only wish I had found them earlier or at least gone to them for a checkup before buying it! Will NOT do this mistake again like buying a car so credulously. I definitely trust them. MINHS workers know their job, they're reliable and patient to explain what needs to be done right away and what should be kept an eye on. They keep your car healthy and drivable. I recommend MINHS to all who a need a car mechanic.

The guys at MINHS installed a APR Stage 1 chip into my '08 MK5. Super impressed with level of service - will be going back for all GTI needs going forward.

I'm a return customer. Brought my 2001 Audi TT Roadster there. Very professional in all aspects of the service. They will listen to your concerns about your car, do an inspection of your car for other items that need your attention. They include the actual photos. They then review the items on the report, and decided on a course of action. The work that I originally gone in for was basically scheduled servicing. They found other things that needed to be looked at. No problem...I want the car to be trouble free for long drives. I had some of them repaired now, and others a little later. Overall they're honest, knowledgeable and great technicians.