Brooklyn Auto Repair

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5

We couldn't have had a better experience at MINHS Automotive. We called them after receiving an outrageously expensive estimate from Audi Manhattan for replacing the battery ($570 = $230 battery + $340 labor) and repairing a faulty door lock ($600 = $100 cables + $500 labor, in addition to $200 for diagnosing the bowden cable to be faulty, allegedly). MINHS greeted us politely, offered expert advice, then gave us an estimate of $360 ($265 Audi OEM battery + $100 labor) for the battery replacement and $109 for diagnosing the door issue. For that price, they removed the door panel, inspected the bowden cable, found it to be working fine, then ran a fault trace on the central lock system to determine that the door lock actuator was faulty. Their estimate for the door lock replacement was $520 ($310 part, $210 labor). Needless to say, it was frustrating to find out that Audi Manhattan had misdiagnosed the true cause of the faulty door lock (and charged $200 for nothing), and provided a grossly wrong estimate ($100 cables vs $310 door lock) on the back of their misdiagnosis. We were ever more glad that we had pulled the car from their garage and given our business to MINHS instead! As a courtesy, MINHS actually put the door back together at no extra cost so we could use our car over the weekend while they ordered the replacement door lock. The installation of the new door lock went smoothly, and everything works great now. They even called a couple of days later to make sure we were completely satisfied. For Audi owners, this really is the place to go: MINHS are equipped with dealer tools, use only Audi OEM parts, and you spend about half the price of the dealer and actually get your problems taken care of. Highly recommended!

5

5 stars. We strongly recommend Minh's Automotive. We've been taking our car to Minh's Automotive for a long time now. After years of hit or miss work with NY mechanics, we are grateful to have discovered Minh's. They bring the same level of excellence and care to our late model, family car that they do to high end, luxury vehicles. From repair work to oil changes to tune ups, they have always taken great care of our vehicles. Finding parts for our current car is difficult and Nick and Vinnie have always been able to locate whatever is needed and install it at a fair price and usually faster than they estimate. They always take the time to explain in detail what is needed, giving a printout of the estimate with photos of the areas and parts to be worked on. The mechanics at Minh's are talented, efficient, and offer superior customer service. (And on top of that, the garage is always impressively clean!)

5

The technicians that worked on my car were total professionals ,they took the time and patience to do the job right , when you have a special car you need the right people to work on it, I recommend MINHS for Porsche repairs.

5

Had my car towed to these guys and they took care of it w/out me having to be there, kept me fully informed on what was going on w/ the car, what needed immediate repairs, what could wait (but should be done at some point) and provided me w/ overall excellent service, professional, courtious and, most importantly, they fixed the problem!

5

MINHS have expert knowledge of my vehicle - Mercedes Benz

4

Good work, polite and concise service. Costs reflected estimate. Work was done in a timely manner and delivered on time stated. Also received a follow up call to make sure it worked out well. Good service, good pricing, good customer service. Only con is they are very busy, so scheduling can be tight, but that is probably b/c they do a really good job.

5

Extremely professional. Nick provided a detailed report via email, addressing the issues with my car. I felt a ease knowing my car was left in good hands, as well as your 3yr warranty policy after every repair. I would happily recommend your garage to all my family and friends, and then some...lol

5

I am totally satisfied with the service and I must thank John for the explanation of the issues that were found with my mini. I have already recommended several friends to use MINHS Automotive. Thank you again!

5

Excellent timeframe for repair, outstanding customer service, a little bit expensive but I guess it's all worth it a the end. Thank you!

5

The best! MINHS is by far the best place I've ever taken my car. They're direct, honest, fast and great at taking care of cars in their care. Can't recommend them highly enough!

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