Brooklyn Auto Repair

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5

Great, and trustworthy. I'm bringing my Honda here from now on for any issues.

4

very informative

4

It was my first visit and I'm always hesitant to give a great review after only one visit. The staff was very professional and the work seems to be executed to a high standard. I like that they return your car cleaner than you leave it. It seems to be on the expensive side, but it's the first work I have had done since moving to New York and like everything else...... It's just more expensive here.

4

Vinny was very helpful, explaining step by the results of his finding and and stated if there is still a problem bring it back for futher investigation I

5

Minhs Auto has worked on my Subaru since 2007. Every job is preceded with a quote, the quotes are met exactly on budget and the work is done right the first time. Let me state that again, done right THE FIRST TIME. No BS, these guys are the real deal. Highly recommended, as a matter of fact don't go anywhere else.

5

Found MINHS several years ago--no more "rip-offs" at MINI of Manhattan! Great helpful guys there and great service at reasonable costs. I highly recommend MINIHS.

5

Great service. John and the guys are fantastic.

5

I know very little when it comes to cars, so I find myself distrustful of most mechanics. I assume they are taking advantage of my ignorance and charging me for repairs and labor that I either don't need, or never occurred in the first place. Not MINHS. Not only did they provide a very detailed estimate of the work that needed to be done, but they explained what repairs were absolutely necessary, and what we could wait on. John, specifically, could not have been nicer. It is rare in this industry (or any industry) to find people who handle customer service with grace and professionalism. Thank you MINHS for the experience you provided. We hope our Volvo doesn't need work any time soon, but if it does, there is no place we'd rather take it. Thank you!

5

Nick and his team did their best to accommodate my service requests. I needed a couple of parts that could have easily delayed the repair or caused me to bring the car back in a second time. However, they were able to work it out so all repairs were done at one time with no issues. They also honored a special promotional offer as well as proactively giving me credit for a repair on a part that went defective within a year. As a woman, I always expect to be underestimated about my car knowledge and overcharged for unnecessary repairs. I don't worry about that with the guys at MINHS. They run a first-class operation with a clean, professional shop. I highly recommend them.

5

MINHS won us over as our go-to auto shop with attention to detail and customer service. There's a culture of thorough explanation and good communication that's new to me in auto shops. I usually set up an appointment and when I arrive, the guy I talked with is ready for me and provides pre-service paperwork. I get a call later in the day with a detailed estimate, and then approve the aspects of the work I want to go ahead with. The car is always ready when promised. Although they nominally close at 6 PM, they've been very flexible about my getting there later from my office in Manhattan. We've done big jobs there and little jobs, and they've been generous about little freebies - they don't nickel and dime. On the rare occasion when something needs more attention, they fix it without question. I'm happy to recommend MINHS to my friends.

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