Brooklyn Auto Repair

Nick and his team did their best to accommodate my service requests. I needed a couple of parts that could have easily delayed the repair or caused me to bring the car back in a second time. However, they were able to work it out so all repairs were done at one time with no issues. They also honored a special promotional offer as well as proactively giving me credit for a repair on a part that went defective within a year. As a woman, I always expect to be underestimated about my car knowledge and overcharged for unnecessary repairs. I don't worry about that with the guys at MINHS. They run a first-class operation with a clean, professional shop. I highly recommend them.

MINHS won us over as our go-to auto shop with attention to detail and customer service. There's a culture of thorough explanation and good communication that's new to me in auto shops. I usually set up an appointment and when I arrive, the guy I talked with is ready for me and provides pre-service paperwork. I get a call later in the day with a detailed estimate, and then approve the aspects of the work I want to go ahead with. The car is always ready when promised. Although they nominally close at 6 PM, they've been very flexible about my getting there later from my office in Manhattan. We've done big jobs there and little jobs, and they've been generous about little freebies - they don't nickel and dime. On the rare occasion when something needs more attention, they fix it without question. I'm happy to recommend MINHS to my friends.

John is a consummate professional, always ensuring that the customer is aware of the next steps and on board. He grasps the idea that our relationship is about understanding what I need and then making recommendations to get me closer to my goals, with a car that is running well. MINHS Automotive partners with me, and they want to exceed my expectations . . . and they often do. I recommend them with no reservations or caveats.

Once again, excellent service. I feel confident when I leave MINHS that my Mini is in good working order. Thanks guys!!!

Quick and easy scheduling and service.

Professional and modern with its communication.

The Technician in which i dealt with was Vincent. His attention to deatail & timely correspondence to keep me abreast of my cars progress was a breath of fresh air. Minhs even called me several days after the job was completed to ensure that the car was in proper running order & if was pleased with my experience. Kudos to an MINHS & thank you!!!

Great service!! Everyone in the shop looks happy and is very friendly. They don't force anything upon you like some shops might do. Straight forward they give you the diagnostics and pictures of and work they do to your car and even email an outline of what they did or are going to do to the car. They don't hide any pricing, and if you complain then don't own a bmw or any foreign car for that matter. I believe the pricing is fair for the quality work they do. You know the saying "You get what you pay for!" Overall I'd come back no questions asked, they cleaned my car after inside and out and even gave me plate holder for the front and back because I didn't have any. Amazing team they have put together I would recommend this shop to anyone who has a German car, thanks again MINH auto!!

I am very knowledgeable about cars and have done my own maintenance/modifications over the years. All work was explained in good detail, completed well and at a reasonable cost. I had a lot of work done on a car that sat for 3 years and was in no rush but it didn't seem to take longer than necessary to complete. I was surprised and impressed that the entire engine bay was cleaned after all of those years as well. Good job and thanks to Vinny and his staff.

Recently came in for a "check engine" issue. After the diagnostic($200+) I was prepared to have them to complete the work also. My only complaint is if I would have went to a BMW Dealer, the work performed would have "washed" the diagnostic charges, in addition to having a loaner car to drive for the duration of my car being fixed.