Brooklyn Auto Repair

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5

Use these guys for maintenance, inspections etc... always good experience. On time, stick to estimate, good work. Even clean the car. I recommend highly.

5

I have been a client for nearly six years with a Saab and a Mazda. They have always been honest and reliable. I appreciate that the service advisors follow up with me after repairs to make sure everything is OK, and they remind me when maintenance is due. Scheduling appointments is very easy on their website, which they confirm via email and text.

5

Hands down, the best auto repair shop experience ever. First off, super nice people there, personable, competent and without the usual "I am an expert" arrogance. After I had dropped off my Audi, they sent me a courtesy check up report and broke down must have fixes and nice to haves. Frankly, it was way more expensive than I had expected and thus, I had them only address the must haves (which obviously included fixing the issue I came for in the first place). When I picked up the car, John walked me through what they had done and gave me a freshly cleaned (yes, interior and exterior) car back. Next day I got a follow up call and they asked me whether everything was fine (which it was). My only caveat would be that I feel the prices are a bit on the top end of things - which you would expect from an operation like this - but which I might not always be able to afford. This said, with a serious or complex issue, I would only come here from now on forward.

Thanks for the five-star review, Olaf! I’m glad you’ve noticed some of the things we do to show our commitment towards customer service. - Tam, Manager

- MINHS Automotive
5

I have been going to MINHS auto automotive for 6 to 7 years I cannot recommend them highly enough. The entire team is on point. Vinny or Mike always take the time to give me a clear complete breakdown of the items that need to be repaired in addition to makeing me aware of upcoming maintenance so I can budget accordingly. Everything they do and have done has been documented for a number of the vehicles that I've taken to them. They are always my first recommendation when ever anyone asks me for a mechanic .

4

It's the only place I would take my BMW X5. They are meticulous, courteous and explain everything they are doing and keep excellent records. Most important I trust them. There have been occasions where I know they could have gotten away with charging me more but didn't gouge me. I appreciate that.

5

I tried a number of repair shops in Brooklyn. This place is organized. The prices aren't crazy. They'll have it done when they say they will. They'll explain everything in a manner you can understand. They understand their clientele. They understand running a business in 2014. Their use of e-mail, texts, through their website works. My 2004 Honda Accord is always running and it's never had a problem on the road. I bring this car in for regular oil changes following Honda guidelines and my needs rarely rise above that. If the car needs something more than that I usually know ahead of time because the mechanics at Minhs have a good system for helping you to anticipate this that and the other months ahead of time.

We're thrilled to be your go-to auto shop when the Honda needs some attention, Randy. Sounds like my team does a great job keeping you aware of anything we find during inspection and updating you throughout the repair. We look forward to seeing you next time you come in. -- Tam, Manager

- MINHS Automotive
5

So happy i found these guys. Usually I'll only complain about places online, but I'd like others to be able to have a reliable and honest mechanic so I'd like to share a positive review. My x5 goes no where else since its warranty ran out and I have zero hesitation in recommending this place. Check all the BMW forums and they'll say the same- one of the best NYC area garages. No nonsense, well informed and professional.

5

Great service! When do you ever feel like you have found a conscientious, attentive and honest car repair shop? I've taken my Volvo S40 and most recently my Jaguar X-Type there and my experience has been fantastic. Nick, John and Tam have alwys explained every repair to us carefully. They fielded numerous phone calls from us, provided options and worked with us to make the repairs which fit our budget and advised us on what we can defer until a later date. VERY different from other shops, who will make every minor issue sound like a huge safety risk and twist your arm into pouring every single dollar in your car that they can squeeze out of you. Not here! They even threw a critical part in for free, when we declined a repair due to price concerns. They did that out of gratitude for our loyalty to them and because of their concern for the safety of our car. I highly recommend them.

5

Ive been going here for five years now. From your new york state inspection to oil change to major mechanical issues I feel likethese guys have my back. I almost *didnt* want to write this review because i need them to stay a secret so I dont have to share them!! First they are professional and courteous with a positive attitude! Second, they are thorough - i received a detailed diagnostic report with pictures detailing what needed urgent repair and what needed maintenance. For all the people that felt that they got scammed, Although I agree that the prices are steep - if its what gets me quality service then I am in!

5

Come check out some of the hardest working mechanic around.

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