Brooklyn Auto Repair

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5

I've had 2 used BMW X5 vehicles. I've been taking my car to MINHS for 3 years for regular maintenance and repair and they have alway taken the time to explain everything that I need to keep my car in great condition. The guys there are super helpful and respectful. They help me keep my BMW up and running great. Thanks!

5

After years of going here, I stopped for a while due to what I perceived as a sudden decline in service. BUT. I recently risked coming back, and it was even better than it was back in the day. Just as courteous, prompt, honest and thorough, and even more on the ball. I'm back in their fan club!

5

Picked up my Mini Cooper S this morning, it runs just like new! Just an amazing experience. My service adviser has been keeping me updated while my Mini Cooper S was in repair. They tell you exactly what your car is needing at the moment of the diagnosis and what could potential wait until a later visit. This is what I am looking for when going to a mechanic! They took the time to explain everything that was being done on the car and they promptly answered my numerous emails when asking for more details. After a terrible experience at Mini Of Manhattan, I'm staying with MINHS Automotive! My adviser's name is "John" and I totally recommend him if you need service on your car. David

1

These guys are crooks. We have been taking our car for years and every time we had a different issue. We paid $850 for a new starter and battery change and the car died again 2 weeks later. We were promised they would cover the tow truck ($150 from Long Island) but then said the employee (Michael) who promised the refund had been fired and we would not get reimbursed. When we got home we realized the GPS, cell phone chargers, GPS holders and a few other minor things had been stolen. We then called Minhs again, they requested a detailed list of the lost items with values and then said they couldn't do anything for us. Stay away from this place. There must be an honest shop in New York elsewhere.

Eduardo, We appreciate your business over the years so we did your last repair pro bono since you were just in recently. We’re confused to why you said we didn’t reimburse you for the tow when the check we handed you is already cashed. I’m sorry we had no way of proving that your car was towed in without a cell phone inside it and this cost us our business relationship. Best of luck.

- MINHS Automotive
5

A great, great shop -- everyone I've talked to here over the years is very knowledgable, professional, and easy to talk to. They have earned my trust repeatedly. First rate. Five stars.

5

Hands down, the best auto repair shop experience ever. First off, super nice people there, personable, competent and without the usual "I am an expert" arrogance. After I had dropped off my Audi, they sent me a courtesy check up report and broke down must have fixes and nice to haves. Frankly, it was way more expensive than I had expected and thus, I had them only address the must haves (which obviously included fixing the issue I came for in the first place). When I picked up the car, John walked me through what they had done and gave me a freshly cleaned (yes, interior and exterior) car back. Next day I got a follow up call and they asked me whether everything was fine (which it was). My only caveat would be that I feel the prices are a bit on the top end of things - which you would expect from an operation like this - but which I might not always be able to afford. This said, with a serious or complex issue, I would only come here from now on forward.

5

I've been taking my 2008 Audi to MINHS for 3 years now. This review is way overdue. I usually see Vinny or Michael, but all the guys are great here. I moved to NY and after my warranty expired with Audi, I took a chance and brought my car to MINHS after reading reviews about their service on European cars in particular. I love my car and it is spotless - even Vinny commented on our first meeting how the car was in meticulous form, inside out. So I'd like to keep it that way. You can trust these guys 110%. I'm a girl and do not feel intimidated bringing my car here instead of an Audi dealer. You will pay double for a synthetic oil change at Audi. From a tyre and oil change to yearly inspections and everything in between, MINHS is the best, clean garage in Brooklyn - not dodgy at all. The prices are actually quite low - I paid half to replace an original Audi tyre than I would at the dealer - thank you, BQE potholes. Go to MINHS, ditch the dealer!

5

They're organized. They're friendly. They're down to earth. They'll have it done when they say it'll be done. They'll explain to you what's happening to your car in a language you can understand. They understand their clientele. Through a good use of the e-mail and text messages they'll keep you informed of your car's needs. One cannot ask for more from an repair place in 2014.

5

MINHS is taken care of my 94 Volvo 960 for years, I would not know what I would do with out them, first class mechanics. They also worked on my 06 Sprinter van diesel ,great job. Fast and reliable service

5

I bought a car a couple of years ago after more than 10 years without one. I was more than a little stressed about maintaining the car and dealing with sketchy car mechanics. I found MINH's on Park Slope Parents and I couldn't be happier. They are polite, honest, and efficient, and their prices don't feel exorbitant to me. They are meticulous to the point of sometimes giving me too much information about my car! They really seem to love what they do.

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