Brooklyn Auto Repair

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5

Employees are great. Vinnie booked me in over the phone and Tam took delivery, both were helpful and professional, in fact Tam immediately put the car up on the lift to see if my problem might be part of some previous work done and thus under warranty - no such luck- but a great attitude. Ended up needing a new part ordered. It was nice to be able to see the part I needed (catalytic converter) and the work was done on time and below estimate- and the car was all cleaned up when I picked it up.

5

The team really goes the extra mile in explaining & documenting everything to their customers. I would recommend them again and again.

5

My wife and I have always had a great experience at Minhs. They are always polite and efficient and always take time to thoroughly explain the problem. They never push you to make unnecessary repairs and all the work they have done for us has been top quality. Nobody ever wants to take their car in to be fixed but Minhs certainly makes the experience a great one.

4

I do like this place a lot. I only give 4 stars because you really have to knock my socks off to get 5. I have a 12yo "classic" car that I try to keep in very good shape, mechanically. I never have a problem at Minhs. I go in with issues, they take a day to find the problem(s) and carefully explain what has to be done and how much it will cost. I've been there three or four times and have never had a bad surprise, or found out that the work wasn't done exactly as was explained. Honestly, I never feel apprehensive taking my car there. You shouldn't either.

5

I continue to recommend MINHS because of it's quality of service and great customer service. I take comfort in knowing that my car is well looked after and MINHS is a part of that.

5

Customer Service was great. They explained what was wrong with my car, how long it would take and what needed to be fixed and what "could wait" to be fixed.

5

Let's see, prompt, courteous, thorough, professional, excellent communication. The car was ready when promised. Michael is fantastic. MINHS corrected another shop's mis-diagnosis and saved me over $3,000 in needless work. The only place in NYC where I'll take my BMWs.

5

Great experience. Courteous staff and no-nonsense. Seemed very trustworthy and did a great job on the repairs

5

Great work at great prices. Was done quickly too!

4

service was great, and quick, but I'm not sure that it is competitively priced. it was exceptionally expensive, and I plan to call around to compare pricing for the same service from other reputable shops in the future. if the pricing is comparable, I will come back to minhs gladly, because you did great work.

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