Brooklyn Auto Repair

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4

Very professional.

5

Got a pre-purchase inspection for a used BMW, handled by Vince. He found some legitimate problems, which were a bummer, but the inspection saved me from a bad purchase. Very good experience overall. Will definitely go back to get a PPI on the next car, and most likely will be coming back for regular service as well.

5

This place is great. I regret that I have been taking my out of maintenance X5 to BMW Manhattan for the last two years. I should have been using MINHS. They are honest, nice and very knowledgeable. They explain issue clearly and tell you upfront that what should be worked on now, what can wait. Unlike the dealership, they don't use scare tactics and do the excellent work with minimum cost. For example, my check engine light was on, and I took it to BMW Manhattan 2 weeks before the free maintenance ends, they fixed it and saying it is a small issue. 3 weeks later the light is on again, this time they say I need replace the gas bump for a few thousands from my own pocket and refused to admit they didn't do a good job on the same problem just a few weeks ago. Another example, I went to the dealership to fix a turn light bulb and they ended up asking me to replace the whole wiring for $1600 and claim I won't pass NY inspection without that. my visit to MINHS, I need to fix a loose wire problem in my sound system, they did the diagnosis and fixed it. While they did list the potential problem for the sound system to have issues in the future, they don't scare me into making unnecessary repair. I can imagine if I took this to the dealership, they will ask me to replace the whole sound system wiring again. I will definitely come back again.

5

Michael was a true gentleman and was clear in his explanations and advices. The overall cost of the repairs on the car was quite something but i feel confident we did the best choice to be able to ride my vehicule for another 90000 miles, at least.

4

I found this place while doing a search for mechanics that work on Mini Coopers in the area. I needed a general inspection and didn't want to go to the dealership and get fleeced (especially since my Mini is 4 years old and off-warranty). I wasn't sure what to expect based on the reviews I'd read (suspecting they might be skewed in favor of the shop) but made an appointment anyway. I was very pleasantly surprised. Vinny took my work order. A half-hour after dropping my car off, he called with a suggested list of things that needed to be done, some of which I was already aware, and other things that could be done but could wait, but I never felt like I was getting a hard sell. They are very courteous, their work is thorough, prompt and reasonably priced. I was very happy with them and I will be back for future work.

4

The last time I went to them, I was told there was a leak someplace in the ac system, but it was too small to find. A year later I go back (ac issues) and they tell me there is no leak and the system was actually overcharged. They are the only people that have touched my car, so I am a bit confused by the discrepancy. However, ac is now working. Other complaint, I brought a coupon and although it didn't say on there that it was only to be used M-F it listed the hours as M-F and I was told I couldn't use the coupon. If I had realized, I would have waited and brought the car during the week. Outside of those two things, I have been going to them to years and trust them, which I can't say about most mechanics. The work is always done in a timely manner.

5

Excellent and quick service on our new used Bmw. Very professional and quick to answer questions and provide good opinions on work needed.

5

Sterling service, as always.

5

Great, honest service you can trust.

5

Very proffesional. They did a great job.

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