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Your better off joining a car forum, asking a friend, hopefully with a small garage and a good set of tools... I went for an oil change on my BMW, I told them because its an M3 its takes only one type of oil so please becareful... He said ok and will give me a call when its done... less then 10 mins later, I get a call saying my car takes a special type of oil and they have to order it, and now my cost has doubled... WOW i say, did i not just tell you that!!!, they basically wanna buy the oil at retail price then charge me $40 in labor... You would think that a shop of this so called "caliber & size" would be able to get a getter deal on oil better then what i can order online... like i said people, with the power of google and dedicated car forums, you can do maintenence yourself and save a ton. UPDATE: After writing this review i was contacted and offered free oil change service if i bought the oil and filter myself... I was gonna do the oil change myself but since they seem to care so much about good reviews, I figure i give them another shot... All went well with the oil change, ask for Tim if u have any problems,...