5
As a rule, when visiting an auto shop in New York City I expect to be hustled and exploited (all the more so since, truth be told, I don't know a lot about car maintenance). So this place is a refreshing surprise. In my two visits, I have been impressed by the professionalism and courtesy of the staff and pleased to note the lack of opacity in their pricing for parts and labor. On my most recent visit, I informed the mechanic that I would like a full, detailed inspection and a report of everything that is at least mildly wrong with the car. No problem! He wrote it up, went over everything with me point by point, and asked if I had any questions about his diagnoses. The entire time, I felt that I was in good hands - which, as any car owner in NYC will tell you, is a rare feeling indeed when at the garage. I recommend MINHS highly.