4
I usually do my own work on my cars, but since I can't do a NYS inspection, I have to find a shop to do it for me. Based on Yelp reviews, I made an appointment at MINHS for a Saturday morning. I knew the car was in good condition except for a pesky exhaust leak that I ran out of patience trying to fix. I dropped the car off early, waited for the phone call, and authorized the work when it came. The whole process was very straightforward and professional. When Vinny called me to tell me the car was ready, he said that since the leaking gasket was so new, they didn't have to replace it and were only charging me for the time it took to clean up the gasket mating surfaces (which is what caused the leak) and put the thing back together. Very honest - they could have padded their bill there if they'd wanted. Extremely pleasant transaction and if need work done on my car, they'll get it. Also, while Jennifer A. may have had an unpleasant experience with Vinny, I found him to be courteous and professional. Perhaps she caught him on a bad day?