5
A great experience at an auto mechanic shop is hard to come by. However, James was the catalyst when i took my car in for the yearly state inspection. I told him i had an issue with the panoramic sunroof not closing properly. We discussed all possibilities and he gave me a fair estimate (i researched my issue prior) to get it to close flush. I was even more impressed when the car was finished earlier than scheduled. To top it off, I purchased my car used with no service record- James pulled up the service history and we went down the line of what was done and what to expect. I literally felt like I got the better end of this deal... my go to shop for my VW.